Nearly everything we sell is made to order and is hand made, slight production difference will occur of course, so slight difference to the photos are inevitable, either in colour or construction. Please bear that in mind. Slight differences will also occur between what you see on the screen, as all monitors display colours slightly differently dependent on your own computer settings, again, please accept that colours may not be exactly as your screen displays them here.
As almost everything we sell is made to order, therefore, unless we have made a mistake in either your order or the manufacturing process, then all sales are final and non returnable. If we find that an item we have made is faulty in workmanship or materials and has not lasted a reasonable amount of time, we will happily replace it free of charge. Earrings and other personal items such as towels and face masks are non returnable unless found to be faulty, for hygiene reasons.
Your statutory rights as set out in law are not affected by our own warranty on all our items.
If you have any further queries regarding your order, or would like to place a bulk order for any of our products, please do not hesitate to contact us, all our contact details are below.
All our items are hand-made, therefore unique. So slight differences from the photos may occur when made. Of course as each item is made to order, most items are designed to be personalised.
Please allow three to five days for production, then allow for shipping to your territory. Thank you.
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We care for you, please e-mail us and we will respond as soon as possible.